The process of customer service is based on maintaining regular contacts with different groups of customers, which helps to build and control the relationship between the company and the customer. Call Cell BG offers control and monitoring of the service also offers preparation of specialized statistics with and analysis of the results of the service, regarding customer requirements.
24/7 Live Customer Experiences
Report a problem with a service or product 24/7/365
Level 1 support for common questions and issues
Customer care is the foundation of every business
Registration and processing of incoming orders by telephone
Information about your company's activities, products, and services
Information and registration for participation in games
Secretarial services outsourced.
Professional call center operators make calls for you
Event management, presentation campaigns and more
Executing outbound calls for selling products or services by phone
Working with an automated marketing and advertising system
A variety of additional services
THE COMPANY Call Cell BG Ltd. is an independent company established in 2016.
The company is specialized in making and improving the business processes of the activities of its customers and partners - business process outsourcing (BPO) through the use of modern contact center. Call Cell BG Ltd. has a technological environment that allows service through a lot of communication channels, such as phone, fax, SMS, e-mail, voice messages, etc. There are specialized dialog applications as well as web-based applications. These advantages lay the foundation for effective and quality management of the customer relations.
The company has a team of professional operators and supervisors who pass different skill-improvement trainings every year.
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