CallCell is an experienced and trusted hotline provider for businesses with emergency calls. We provide round-the-clock service and open telephone lines to receive user alerts. Available 24/7, our hotline has both digital and live operator capabilities, providing the flexibility you need to meet your business needs. Whether you are a small organization or a global corporation, we have the technology, dedicated staff, and expertise to implement solutions that meet not only your specifications but also your budget.

In this highly competitive economy, retaining customers is vital for any company. Most people feel more comfortable talking to a live company representative than leaving a message on an answering machine. Your staff may not be able to answer every call, even during business hours, forcing your customers to wait or retry later. Through our service, users have the opportunity to make inquiries, complaints or submit information related to your company's products or services at a convenient time for them. Keep your customers happy by providing them with a 24/7 professional customer service center.

Working with business resources, information processing, maintaining business reputation, customer satisfaction, and more. they also create delays and obstacles that hinder business goals. In such a situation, hiring a back-office support service provider can offer stress relief and business growth. Back office outsourcing services can help you and your team save time focusing on your more important core business goals, and therefore greater efficiency. With extensive experience in outsourcing back-office services, excellent service quality and a high level of professionalism, Kol Sel Bg's team is able to meet all these expectations. We can offer you:
- Respond professionally and personally to your customers' requests based on your model and instructions
- Take on the burden from the administrator at more than normal call volumes
- Corporate documentation service - preparation and dispatch
- Archive and manage correspondence from and to the client
- Database processing and updating

CallCell offers you an easy and fast way to organize a Virtual Business Office. With this service, any business can build a recognizable vision, guarantee the security of its correspondence, as well as protect its legal and business interests. Your Virtual Office always has a representative to liaise with your clients. Mobility is more than a necessity, it is a way of working. Today, you can afford to have time, be anywhere and at the same time, your virtual office is working for you. Office costs are kept to a minimum while enjoying high efficiency, security and time. The Virtual Office service offers you:
- Ability to automatically voice information, leave a message, build a system of recorded messages and select an option from the voice menu
- Corporate documentation service - preparation and dispatch
- Archive and manage correspondence from and to the client
Call now! We are here for your business 24/7

Telemarketing is a tried and tested personalized marketing method that offers an extremely high return on investment. You can integrate our Telemarketing services with the launch of your product or service strategy to promote them. Telemarketing can be used when a doctor wants to remind patients for examinations or for announcing an emergency. The service is also suitable for companies in need of surveys or fundraising. In addition to selling your products or services, reminders, and surveys, the service can be used to generate and qualify potential customers, clean up and update marketing lists, raise funds, and register people for an event. Our team specializes in:
- Event management - registration for seminars, conferences, events
- Notification/Presentation campaigns - Presentation of new products or services to end/corporate clients; information campaigns to resellers, distributors, partners, etc.
- Marketing surveys/Surveys - Consumer opinion and evaluation; a degree of customer satisfaction; after-sales/service, etc.
- Business Meetings - Presentation of products or services in order to arrange business meetings with potential customers
- Promotional games, campaigns and more - contacting the winning participants, withdrawing contact information for receiving prizes, etc.

CallCell is one of the pioneers in Bulgaria in creating the market for digital online video applications.

We are guided by the understanding that effective modern communication today is transformed from the exchange of data and documents through voice and e-mail, to the implementation of interactive video tools through which we achieve an effective online presence.

On-line video communications allow not only the transfer of audio-visual information but also the creation of a linking effect, of two-way and multilateral communication, which significantly increases the speed of perception and accessibility of information.

The video communication platform that we use for the needs of our clients and distribute not only in Bulgaria enables us to seamlessly organize video conferences and live broadcasts for an unlimited number of participants. Creating and distributing video emails and multi-media newsletters are literally minutes away and have incredible efficiency in serving end-users.

The platform has an automated marketing and advertising system, consisting of an electronic subscription form and a video autoresponder, which significantly increases the efficiency of the distribution of video electronic content.